Should You Outsource Your Technical Support?

If you are a small or mid-size company, the definitive answer is yes! Most small companies (those with less than 100 computer users) simply cannot afford a full-time, in-house IT staff. In this type of scenario, it just makes sense to outsource and reap the benefits of a highly skilled third-party solution at a fraction of the cost.

Insite IT Solutions is there for you, whenever you need us, for we provide 24/7 on call help desk services as well as a fully monitored solution for mission critical data management. Our highly skilled staff is well versed in all the common Microsoft technologies, so you can count on us handling whatever issue may arise quickly, courteously, and economically.


Outsourcing IT department – What are the drivers?

Growing pains: Is your company growing so rapidly or making acquisitions?  What impact is this growth on your IT staff and resources?  Outsourcing either a part or the whole of your IT department is now an accepted mainstream solution.

Downsizing: Is your organization downsizing? What are the impacts of this on your IT service delivery? IT department outsourcing is an option worth evaluating to save costs and improve efficiencies

Infrastructure Refresh: Are you coming to the end of your IT systems lifecycle, meaning are your PCs, laptops, or servers out-of-date? IT systems lifecycles are usually 3 years in length. Near the end of a systems lifecycle is an ideal time to consider the options of IT department outsourcing.

Upgrading to Vista: Is your organization considering a company wide upgrade to Vista? What impact would this have on your current IT staff and resources? This upgrade "event" is the time to consider the pros and cons of outsourced IT departments.

Business Start up: Is your company in start up mode?  Getting IT right is important but probably not your core business objective. Consider outsourcing IT to experts who’ll support your venture from an IT department perspective whilst you and your team get on with making your business work.


Outsourcing a part or complete IT department may provide the following benefits:

  • 24/7 support there when you need it
  • Avoids expensive recruitment
  • Maximize efficiency of internal resources
  • Quick deployment of new technology
  • Improvement of cash flow management
  • Reduce the burden on internal IT staff
  • Strong skills sets at lower costs - access to a mix of technicians with unique skills
  • Better risk management, especially those risks associated with unscheduled downtime due to major disruptions.
  • Cost savings - eliminates the financial strains that go hand-in-hand with the running of an internal IT department
  • Time savings - companies are concentrating in their own core business resulting in higher productivity

IT infrastructure is undergoing a major transition, making it increasingly global, scalable and connected to business strategy. The time is right to turn what was formerly a burden into a strategic asset. We are ready to assist you with:

Exchange Server 2007 Migration, Exchange Server Support
Microsoft IIS, Internet Information Server Experts
Microsoft Internet Security and Acceleration Server, ISA Server 2007
IPSec Security, IPSec Consulting
Office Communications Server 2007, Unified Messaging
Microsoft Operations Manager 2005, MOM Consultants
SharePoint Server 2007, Microsoft Office SharePoint Services, WSS v3
SQL Server Experts, SQL Server 2005, SQL Server Performance Tuning
Small Business Server 2003, Small Business Server Consulting, SBS Experts
Microsoft Virtual Server 2005, Server Virtualization
Cluster Services Consulting, Microsoft Windows Clustering
Microsoft Windows Rights Management Services, RMS Experts
Microsoft Windows Server Support, Windows Server 2003 Microsoft
Windows Server Update Services (WSUS)
Storage Area Network (SAN) installation, Fibre Channel and iSCSI
Windows Presentation Foundation Experts
CCNAs, CCSPs, ASA, PIX, Cisco Router, Cisco IOS Experts, PIX
Outsourced IT, On-Site Computer Support, Remote Help Desk
Network Design, Network Planning Services, Network Planning Experts
Network Troubleshooting, Windows Troubleshooting, Network Support
Network Monitoring, Remote Network Monitoring Experts
Data Backup Solutions, Disaster Recovery, Data Storage Solutions
Security Architecture, Server Security, Security Planning
.NET Architects, Service Oriented Architecture, ASP.NET Development
IT Project Management Solutions
IT Staffing, IT Recruiter, Technical Recruiting
Website Design, Web Application Development, ASP.NET
Non Profit Discounted IT Consulting to 501c3 Organizations
Microsoft Certified System Engineers, Microsoft Consultants
Hosting Service Provider, Data Center, Dedicated Hosting
Microsoft Terminal Server, Windows Terminal Services

 

 

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